Your Guide to

REOPENING SAFELY

As the country prepares to reopen, Visit Tampa Bay is committed to providing resources to help define what reopening might mean for your business. We’ve pulled together some resources and recommendations on reopening strategies that can ensure traveler confidence.

Florida Restaurant & Lodging Association

Restaurant industry experts and scientists are profoundly engaged in determining the most effective mechanisms and processes by which we can deliver safe and sanitary guest experiences. Please read the new standards in the link below.

TAMPA INTERNATIONAL AIRPORT

In order to reduce the spread of COVID-19, the Airport is making a number of changes to its facilities and operations while it anticipates the gradual return of passengers.

GENERAL

Masks: Consider having staff wear masks during the entire time at work. Masks could be provided by the business.
Thermal Cameras: Utilize thermal cameras to conduct non-invasive temperature checks at points of entry. Test those with a temperature over 100°F again in a private area, turning away those who still show high temperatures. (Source: Wynn Las Vegas Health & Sanitation Program)
Hand Sanitizer: Install hand sanitizer dispensers, touchless whenever possible, at key entrances and contact places.
Signage: Display health and hygiene reminders throughout the business for guests and employees.
Physical Distancing: Advise guests to practice physical distancing by standing at least six feet away. Clearly mark any area where guests or employees queue for appropriate physical distancing. This could include check-in, check-out, elevator lobbies, coffee shops and casual dining, taxi lines, etc. (Source: Wynn Las Vegas Health & Sanitation Program)
Hand Washing: Correct hygiene and frequent hand-washing with soap are vital to help combat the spread of the virus. Instruct employees to wash their hands, or use sanitizer when a sink is not available, every 60 minutes (for 20 seconds) and after any of the following activities: using the restroom, sneezing, touching the face, blowing the nose, cleaning, sweeping, mopping, smoking, eating, drinking, going on break and before or after starting a shift.
Contactless payment: Offer touch-free payment options such as contactless card, mobile pay app, etc.

RESTAURANTS

Seating: Reduce seating capacities to allow for a minimum of six feet between each seated group/party of guests. Reduce bar stool count to provide appropriate physical distancing.
To-Go/Delivery: Keep to-go structures in place. Keep being a fresh market for people to buy uncooked food. Allow for drive-through options at fresh markets.
Condiments: Consider serving condiments in single-use containers (either disposable or washed after each use)
Menus: Menus to be single-use and/or disposable.

HOTELS

Laundry: Change all bed linen and laundry daily and wash at a high temperature and in accordance with CDC guidelines. Bag dirty linen in the guest room to eliminate excess contact while being transported to the laundry facility. Guest laundry and dry-cleaning services should be available using contactless pick-up and delivery protocols.
Valet Parking: Consider suspending valet parking service.
Self Check-in: Minimize person-to-person contact by offering self-check-in.
Guest Sanitation Amenities: Provide all guests with amenity bags during check-in containing masks, hand sanitizer and a COVID-19 awareness card. Have established locations to provide additional PPE to guests throughout stay.
Elevators: Limit the number of guests permitted in an elevator. Have an employee present to sanitize the button panel at regular intervals, at least once per hour.
Queuing: Clearly mark any area where guests or employees queue for appropriate physical distancing. This could include check-in, check-out, elevator lobbies, coffee shops and casual dining, taxi lines, etc.
Single-Use Collateral: Consider removing all reusable collateral in the room. Critical information to be placed on single-use collateral or electronically posted.
Hotel Front Desk, Business Center and Concierge: Agents could utilize every other workstation to ensure separation between employees whenever possible.
Temperature Checks: Request guests have their temperature checked upon check-in or provide negative coronavirus test results upon arrival. (Source: Beijing Municipal Bureau of Culture and Tourism)
Cleaning Standards and Protocols: Establish new cleaning standards and audit systems to certify that hotels are clean. (Source: The Singapore Tourism Board)
Beach/Pool Lounge Chairs: Space out chaise lounge chairs with appropriate physical distancing