Calling all Front Line Staff!

Visit Tampa Bay has launched their first front line Customer Service and Destination training program, GET Tampa Bay (Gust Experience Training).

This 2.5 hour training program was developed by renowned speaker & author Ruby Newell Legner.  Legner, has helped elevate the Guest & Fan Experience for many major sports teams, attractions and hospitality organizations around the world. 

This new initiative has two components, in depth virtual Destination Tour, which highlights the Hillsborough & Pinellas County, including attractions and annual events in the Bay area. The Customer Service training covers subjects such as: What Customers Want & Why Customers Complain, The SOFTEN Technique, and Building Bridges not Barriers. This isn’t your normal presentation we offer attendees the opportunities to win raffle prizes as well as certificates for successfully completing the training.

More than 1,000 front line staff in the Tampa Bay area have successfully completed this training, they all can attest to the success of the training.

Do you want to be a part of the 1000?

Don’t wait any longer please visit our website at:

Next GET Tampa Bay: Thursday, June 20th
Location: Clarion Hotel & Conference Center, 2701 E. Fowler Ave. Tampa, FL 33612
Time: 2 p.m. - 4:30 p.m.

Contact Information:
GET Tampa Bay
Charlena Owens